Help..Graphic card not detected and.. [SOLVED]

basically, it just became like this

I just bought my laptop  

=== Graphics device info ===
Number:          0
Name (driver):   NVIDIA GeForce GTX 860M 
Name (database): GeForce GTX 860M [Found: 1, Matched: 1]
Vendor:          NVIDIA
Chipset:         Vendor: 10de, Device: 1392, Board: 11071462, Chipset: 00a2
Driver:          nvd3dum.dll, Version: 9.18.13.4411, GUID: D7B71E3E-50D2-11CF-E966-0A311FC2C435
Driver version:  4411
Monitor:         \\.\DISPLAY5
Texture memory:  32MB <>
Vertex program:  3.0
Pixel program:   3.0
Hardware TnL:    1

Hello,
Please try this topic: https://games4theworld.forumotion.com/t859-the-sims-3-text-balloons-not-showing-missing-fix

Hi, thanks for responding. but i've already done it...no luck

miraahanaa wrote:Hi, thanks for responding. but i've already done it...no luck

Hi there, and welcome to the Games4theworld Forum!

What expansion packs did you install? And where did you apply the #Crack from the Ultimate Fix? The blank menu and town list can be caused by an outdated crack too. Make sure to re-download the Ultimate Fix before applying it, and that you only use the #Crack folder inside (the rest of folders can be ignored).

Regarding the graphics card not being detected, it could cause a little of annoyance if it assigned the lowest graphics score to your game because of it. Your card can manage a high rating, as it's high-end.

There is a way to add your GPU to the settings, and then you can give it the highest (4) graphics score. Take a look here:
http://simswiki.info/wiki.php?title=Game_Help:Getting_new_graphics_cards_recognized_by_the_game
Before doing that, make sure to check what score the game gave your card (it's one of the first steps).

Please, let us know how it goes. Good luck!

Thank you so much! Problem solved!

miraahanaa wrote:Thank you so much! Problem solved!

You're very welcome!

Glad that the issue is solved now. I'll go ahead and close the topic then. If you ever encounter any other problems or have a question, don't doubt to open a new one.