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Problem on Startup. [SOLVED]

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Problem on Startup. [SOLVED] Empty Problem on Startup. [SOLVED]

Post by Guest Thu 25 Dec 2014, 15:39

Sorry for bothering people!
Once I load up the game (either from the direct file or shortcut) It loads up into a black full screen with a loading icon. Then it waits for a few seconds before pushing me out of the window. The program still is in the task-bar and I can go back to it and the same thing happens again. I haven't seen another thread that addresses this. I have installed everything as the downloads instruct, and I don't have any virus protection (Stupid IK).

Thanks for any help!
- Nub

//EDIT

Also, just a bit more info; No error message comes up, its just black then effectively Alt-Tabs out.

Guest
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Problem on Startup. [SOLVED] Empty Re: Problem on Startup. [SOLVED]

Post by The_gh0stm4n Sat 27 Dec 2014, 04:43

ilikepi315 wrote:Sorry for bothering people!
Once I load up the game (either from the direct file or shortcut) It loads up into a black full screen with a loading icon. Then it waits for a few seconds before pushing me out of the window. The program still is in the task-bar and I can go back to it and the same thing happens again. I haven't seen another thread that addresses this. I have installed everything as the downloads instruct, and I don't have any virus protection (Stupid IK).

Thanks for any help!
- Nub

//EDIT

Also, just a bit more info; No error message comes up, its just black then effectively Alt-Tabs out.


Hello ilikepi315 and welcome to the forum,


Have you also tried the "Ultimate fix" for Sims 4 already ? Get it here:
https://games4theworld.forumotion.com/t18086-the-sims-4-ultimate-fix


Download and apply the contents according to the included .pdf instructions. Good luck and keep us posted !
The_gh0stm4n
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Problem on Startup. [SOLVED] Empty Re: Problem on Startup. [SOLVED]

Post by Guest Sat 27 Dec 2014, 08:47

Hey, yes I had done that but it didn't fix it.
I have found out what did fix it though, so for future reference, if you do have this problem;

right click the shortcut, troubleshoot compatibility and then use the new settings it suggests. The game now runs fine. 
Thanks for the support though!



Mod edit: problem solved, topic closed. Thank you for sharing this fix ! Very Happy  

- Carlos

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Problem on Startup. [SOLVED] Empty Re: Problem on Startup. [SOLVED]

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