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Unable to start Origin error (have tried everything)

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Unable to start Origin error (have tried everything) Empty Unable to start Origin error (have tried everything)

Post by Guest Fri 08 Apr 2016, 22:09

Hi there

I have tried everything possible to get my game to start but still come up with the Origin" error Sad Please if anyone could help that would be fantastic! 

Unable to start Origin error (have tried everything) 12969237_1048523795221174_99011898_n.png

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Post by ☠ ~ Aɳɳ ~ ☠ Fri 08 Apr 2016, 22:32

Hello,


Welcome to the forum.
Have you tried this post?
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Post by Guest Fri 08 Apr 2016, 22:39

Edin ElDi wrote:Hello,


Welcome to the forum.
Have you tried this post?
Hi!

Yes I have tried this post!

I have re-installed the game 4 times, followed every step including applying fixes and moving the sims 4 folder to the program files x 86 folder and still keep coming up with the same error, its very frustrating as a few months ago the game worked perfectly so I'm pretty much lost on what to do now WhatDidUJustCallMe? only wish I had never uninstalled it. I also have no origin installed and no anti virus programs installed.

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Post by ☠ ~ Aɳɳ ~ ☠ Fri 08 Apr 2016, 22:43

Hello,


Ok, at this point it's probably best to wait for someone (a.k.a. @Carlos) with TS4 experience to reply to your post. I'm afraid I can't tell you more than I already have.
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Post by Guest Fri 08 Apr 2016, 22:45

Edin ElDi wrote:Hello,


Ok, at this point it's probably best to wait for someone (a.k.a. @Carlos) with TS4 experience to reply to your post. I'm afraid I can't tell you more than I already have.
No worries, thank you for your help! Very Happy

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Post by The_gh0stm4n Sat 09 Apr 2016, 00:06

escape_tbs wrote:No worries, thank you for your help! Very Happy


Hello, are you using Windows 10 ? If yes, you do have an anti-virus program installed. And that is Windows Defender, and the exclusions must be configured there too. After that, please re-apply whatever DLC-pack you added to your game last.

If you have Windows 7 or 8, Windows Defender can be turned off easily, see the guide here. 

And just to make sure, you also moved the install folder of the game directly under Program files (x86) ?
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Post by Guest Sat 09 Apr 2016, 00:19

Carlos wrote:
escape_tbs wrote:No worries, thank you for your help! Very Happy


Hello, are you using Windows 10 ? If yes, you do have an anti-virus program installed. And that is Windows Defender, and the exclusions must be configured there too. After that, please re-apply whatever DLC-pack you added to your game last.

If you have Windows 7 or 8, Windows Defender can be turned off easily, see the guide here. 

And just to make sure, you also moved the install folder of the game directly under Program files (x86) ?
Hi there!

I am running windows 7 and I have windows defender turned off, and yes I have moved the install folder to program files (x86) Smile

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Post by The_gh0stm4n Sun 10 Apr 2016, 16:19

escape_tbs wrote:Hi there!

I am running windows 7 and I have windows defender turned off, and yes I have moved the install folder to program files (x86) Smile


And you also tried disconnecting the internet, and running the game too ? If you want, you can also try uninstalling and re-installing the game one more time and see if it works, but other than that, I'm unsure what else can be done. 

I'm thinking that maybe the firewalls that are often part of wireless router firmware, can interfere with this too (I had this problem, where my router-firewall even blocked uTorrent-uploads). Feel free to do some research on your router-model, to see if it has a firewall included and if yes, how to configure it.

This pirated Sims 4 game isn't working too well, I'm afraid. Did you have any other anti-virus installed in the past ? Maybe the error is even caused by a Windows update, that could also be the case...
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