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Game Freezes

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Game Freezes Empty Game Freezes

Post by Guest Thu 22 Jun 2017, 16:51

I installed all of the stuff packs and expansion packs but when I went to the main menu the game froze during the pack preview when it got to Parenthood causing me to restart my computer, after returning the game remained stalled and frozen on the loading screen for the main menu and once again I was unable to close it, having to restart my computer again.

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Game Freezes Empty Re: Game Freezes

Post by Guest Thu 22 Jun 2017, 21:01

Hi there, 

Try re-installing the sims 4 pack by pack, so that when the preview came up, it won't be all at once. Else, run the game as administrator/in windowed mode so you can kill the app in task manager instead.

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