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SIMS 4 FREEZES AFTER FIRST LAUNCH! HELP

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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Post by Guest Wed 03 Jan 2018, 14:20

Hey,
I had (cracked) ts4 base game, get to work, get together and some stuff packs. The gameplay was perfect, no errors/freezes ect...
I've found this website and decided to download The Sims 4 Update v1.29.69.1020 with Vampires, toddlers and bowling packs.
I have done exactly the instructions and removed the ts4 file from the documents because i have mods downloaded,
this happened when i first launched the game
photo & video

VIDEO (PLEASE WATCH): 





SIMS 4 FREEZES AFTER FIRST LAUNCH! HELP Img_8310

Guest
Guest


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SIMS 4 FREEZES AFTER FIRST LAUNCH! HELP Empty Re: SIMS 4 FREEZES AFTER FIRST LAUNCH! HELP

Post by The_gh0stm4n Fri 05 Jan 2018, 20:18

Hello and welcome to the Forum @mikomik,

Please go to where you installed The Sims 4 to, and delete the subfolder "Game". Then download a fresh one here:
https://tinyurl.com/y7jxavnd

And place it inside your install directory.

You might also want to check out the general tips here, about crashing/freezing:
https://games4theworld.forumotion.com/t21728-the-sims-4-crashes-freezes-lags-causes-shutdowns-possible-fixes-updated-on-11-11-2017

Good luck!


Edit: moved to the right section.
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