Houses disappear

by Guest Sat 04 Aug 2018, 23:57

Hi! I installed everything just like the instructions say a couple of weeks ago and I have come to notice, unfortunately, that when I build my own house, or place another house in the world and turn off the game (saving, of course, what I have done) and turn it on again they disappear completely!
So I waited until there was an update to see if it would get resolved (the one that came out yesterday), but it didn't.
I have had installed the game before on other occasions and I don't believe I've ever had this problem before.
Thank you!

by Guest Sun 05 Aug 2018, 00:16

Try this and post the result here.

by Guest Sun 05 Aug 2018, 02:21

Thank you for answering!
So the result I got was this:

report:

What does this mean? What do I do now?

by Guest Sun 05 Aug 2018, 09:29

I'm not really sure if this will help but try deleting those files listed as unknown in report. So "Game_" folder and those 4 files listed first.

BTW do you have any mods? If yes, try running the game without them.

by Guest Sun 05 Aug 2018, 16:33

do you mean these:

game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll

or these:

game/bin/core/winhttp.dll
game/bin/origins.ini
game/bin/zupdaterx32.dll
game/bin/zupdaterx64.dll

and yes I do have mods. I will try that, but that would mean that I could not have mods I is confused

by Guest Sun 05 Aug 2018, 16:56

game/bin/core/winhttp.dll
game/bin/origins.ini
game/bin/zupdaterx32.dll
game/bin/zupdaterx64.dll

First check if it works with no mods. Then add half of them. If it works, add half of another half. If it doesn't, remove half of what you added last. And do this until you find the culprit. That's assuming mods are the cause of it.
There may be update for the mod. Or if it's CC you could try to fix it with Sims 4 Studio.

by Guest Mon 06 Aug 2018, 01:26

OK, I tried both things, but while removing the mods did nothing, deleting those files made errors appear like the origin is running and another one(I solved that by putting those files back in their place).
Is there anything else that i could do without having to reinstall everything?

by Guest Mon 06 Aug 2018, 01:42

Remove those files, reboot computer (reboot, not close and start again, there's a difference for windows 8 and later), try again. If it still doesn't work, run validator again.

by Guest Mon 06 Aug 2018, 17:59

OK it seems like deleting those files solved the problem! At least for now the houses haven't disappeared.
Thank you for your help. have a nice day!

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