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HELP: The application was unable to start correctly (0xc0000142)

 :: The Sims 4 - WINDOWS/PC :: The Sims 4 Support Section

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HELP: The application was unable to start correctly (0xc0000142) Empty HELP: The application was unable to start correctly (0xc0000142)

Post by Guest Sun 23 Dec 2018, 08:29

I update the game and followed the installation process and I get this error. 
Can anyone please help me? Sad  
Thanks a lot <3

For your reference
 
report:

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HELP: The application was unable to start correctly (0xc0000142) Empty Re: HELP: The application was unable to start correctly (0xc0000142)

Post by The_gh0stm4n Sun 23 Dec 2018, 08:55

Welcome to the Forum,

If you have ZLOrigin or Origin logged in, then log completely off, and close all of their related windows. Then try re-starting the game.
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HELP: The application was unable to start correctly (0xc0000142) Empty Re: HELP: The application was unable to start correctly (0xc0000142)

Post by Guest Sun 23 Dec 2018, 09:40

Did you get "Hello" message before error 0xc0000142?

With "Hello":
Disable Hyper-V. Go to Control Panel > Uninstall a program > Turn Windows features on or off > uncheck Hyper-V. If that doesn’t help, disable virtualization in BIOS/(U)EFI.

Without "Hello":
Uninstall Microsoft Visual C++ Redistributable both 2010 and 2013, both x86 and x64, and then install it again. You can find it in your game installation directory:
__Installer\vc\vc2010sp1\redist\vcredist_x86.exe
__Installer\vc\vc2010sp1\redist\vcredist_x64.exe
__Installer\vc\vc2013\redist\vcredist_x86.exe
__Installer\vc\vc2013\redist\vcredist_x64.exe

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HELP: The application was unable to start correctly (0xc0000142) Empty Re: HELP: The application was unable to start correctly (0xc0000142)

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