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Game freezes when trying to place custom lot

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Game freezes when trying to place custom lot Empty Game freezes when trying to place custom lot

Post by Guest Thu 05 Sep 2019, 17:13

First of all, whenever I'm in the gallery looking at my lots, the screen looks like this:

Game freezes when trying to place custom lot Fault10
And when I try to place lots, the game instantly freezes. I can only go to the main menu but the icon that indicates it's 'building' the lot just stops moving and i cant do anything but close the game. I dont know how to fix these problems. I tried  to uninstall all custom content, and i have the latest version of the game, but nothing fixes it. Please help!  Crying or Very sad

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Thu 05 Sep 2019, 17:16

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator and post the result here.

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Tue 17 Sep 2019, 12:32

Alright, moving the folder didn't work. I ran the validator and this was the result:

report:

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Tue 17 Sep 2019, 12:33

Delete those "unknown files".

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Sat 21 Sep 2019, 11:34

I deleted the files but my game still looks the same when trying to place lots, and now it seems to be getting more broken, for example when I try to play a household it just loads me to the worlds menu. Do I need to just give up and reinstall the game, or is there anything else I can do to try and fix it?

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Sat 21 Sep 2019, 12:06

You were supposed to start the game completely fresh. No mods, no saves, no tray items. Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. You can move saves back later, when you confirm it works fine.

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Sat 21 Sep 2019, 13:00

Ran the validator again and it says data/simulation/resource.cfg is missing. How do i get it back?

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by Guest Sat 21 Sep 2019, 13:04

I sent you that file in private message. You should check your HDD. Files randomly disappearing is a really bad sign.

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

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