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Laptop Crash from Overheating?

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Laptop Crash from Overheating?  Empty Laptop Crash from Overheating?

Post by Guest Wed 03 Jul 2013, 21:18

FUU! 
Whenever I play, it varies, anywhere from 15 minutes to an hour or two, I get a black screen and my Samsung Laptop freezes up.

This is the error I get.

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    116
  BCP1:    FFFFFA80039BF010
  BCP2:    FFFFF88005861290
  BCP3:    0000000000000000
  BCP4:    000000000000000D
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\070313-37409-01.dmp
  C:\Users\Mary\AppData\Local\Temp\WER-97110-0.sysdata.xml



I also have something called Easy SpeedUp Manager on my Laptop, and I was reading about it - apparently it speeds up or slows down the CPU based on what you're doing.

I don't know what the problem is, but it's getting really frustrating having my laptop crash whenever I play the Sims3.
I know it has something to do with a part in the system overheating - I JUST HOPE I CAN FIX IT!


PLEASE, PLEASE! Thank you!



///edit ;


The specs are as followed;

Graphics card: Intel HD
System memory runs @ 4GB DDR3
Windows 7 64-bit

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Post by ☠ ~ Aɳɳ ~ ☠ Wed 03 Jul 2013, 21:28

Hello,


It could be overheating. What kind of surface are you using it on? It may help to elevate it a little so there's some room between the laptop and the surface. You could use 4 clothespins for example, one under each corner. If that's not enough, there are coolingpads.
Can you share the contents of the minidump file? It may be helpful.
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Post by Guest Wed 03 Jul 2013, 21:42

Lady ElDi wrote:Hello,


It could be overheating. What kind of surface are you using it on? It may help to elevate it a little so there's some room between the laptop and the surface. You could use 4 clothespins for example, one under each corner. If that's not enough, there are coolingpads.
Can you share the contents of the minidump file? It may be helpful.

 Laptop Crash from Overheating?  Crashr10

I don't trust myself going into the command prompt to figure it out.
It seems to be a video card failure?

A little googling has told me it's being used beyond it's capabilities? Which is news to me. Ha. So, I'm guessing the Sims is considered a graphics hoarder. SO, what can I do? :{


Last edited by texasteahc on Wed 03 Jul 2013, 21:46; edited 1 time in total

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Post by ☠ ~ Aɳɳ ~ ☠ Wed 03 Jul 2013, 21:45

Hello,


Looks like it could be the driver, go to your cards' manufacturers' website to see if you need new drivers.
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Post by Guest Wed 03 Jul 2013, 21:51

Okay, I will let you know what happens! :DI'm getting it off of their website, maybe it was out of date? I tried to download via Windows a few weeks ago, but to no avail - it was up to date. I'll try here on Intel's website and see if that helps any.

//EDIT

Yeah, the driver update did nothing. Laptop Crash from Overheating?  Icon_neutral

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Post by The_gh0stm4n Sat 06 Jul 2013, 23:10

texasteahc wrote:Okay, I will let you know what happens! :DI'm getting it off of their website, maybe it was out of date? I tried to download via Windows a few weeks ago, but to no avail - it was up to date. I'll try here on Intel's website and see if that helps any.

//EDIT

Yeah, the driver update did nothing. Laptop Crash from Overheating?  Icon_neutral

Hello,

Do you have the same problem when using other software or games ? Or does this only happen with The Sims 3 ?


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