Laptop Crash from Overheating?
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Laptop Crash from Overheating?
Whenever I play, it varies, anywhere from 15 minutes to an hour or two, I get a black screen and my Samsung Laptop freezes up.
This is the error I get.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80039BF010
BCP2: FFFFF88005861290
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070313-37409-01.dmp
C:\Users\Mary\AppData\Local\Temp\WER-97110-0.sysdata.xml
I also have something called Easy SpeedUp Manager on my Laptop, and I was reading about it - apparently it speeds up or slows down the CPU based on what you're doing.
I don't know what the problem is, but it's getting really frustrating having my laptop crash whenever I play the Sims3.
I know it has something to do with a part in the system overheating - I JUST HOPE I CAN FIX IT!
PLEASE, PLEASE! Thank you!
///edit ;
The specs are as followed;
Graphics card: Intel HD
System memory runs @ 4GB DDR3
Windows 7 64-bit
Guest- Guest
Re: Laptop Crash from Overheating?
Hello,
It could be overheating. What kind of surface are you using it on? It may help to elevate it a little so there's some room between the laptop and the surface. You could use 4 clothespins for example, one under each corner. If that's not enough, there are coolingpads.
Can you share the contents of the minidump file? It may be helpful.
It could be overheating. What kind of surface are you using it on? It may help to elevate it a little so there's some room between the laptop and the surface. You could use 4 clothespins for example, one under each corner. If that's not enough, there are coolingpads.
Can you share the contents of the minidump file? It may be helpful.
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Re: Laptop Crash from Overheating?
Lady ElDi wrote:Hello,
It could be overheating. What kind of surface are you using it on? It may help to elevate it a little so there's some room between the laptop and the surface. You could use 4 clothespins for example, one under each corner. If that's not enough, there are coolingpads.
Can you share the contents of the minidump file? It may be helpful.
I don't trust myself going into the command prompt to figure it out.
It seems to be a video card failure?
A little googling has told me it's being used beyond it's capabilities? Which is news to me. Ha. So, I'm guessing the Sims is considered a graphics hoarder. SO, what can I do? :{
Last edited by texasteahc on Wed 03 Jul 2013, 21:46; edited 1 time in total
Guest- Guest
Re: Laptop Crash from Overheating?
Hello,
Looks like it could be the driver, go to your cards' manufacturers' website to see if you need new drivers.
Looks like it could be the driver, go to your cards' manufacturers' website to see if you need new drivers.
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Re: Laptop Crash from Overheating?
Okay, I will let you know what happens! :DI'm getting it off of their website, maybe it was out of date? I tried to download via Windows a few weeks ago, but to no avail - it was up to date. I'll try here on Intel's website and see if that helps any.
//EDIT
Yeah, the driver update did nothing.
//EDIT
Yeah, the driver update did nothing.
Guest- Guest
Re: Laptop Crash from Overheating?
texasteahc wrote:Okay, I will let you know what happens! :DI'm getting it off of their website, maybe it was out of date? I tried to download via Windows a few weeks ago, but to no avail - it was up to date. I'll try here on Intel's website and see if that helps any.
//EDIT
Yeah, the driver update did nothing.
Hello,
Do you have the same problem when using other software or games ? Or does this only happen with The Sims 3 ?
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