The Sims 4 not responding [SOLVED]
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The Sims 4 not responding [SOLVED]
by Guest Sun 04 Jun 2017, 01:18
I realize the topic title is a little vague but that's the best way to describe it. I've tried every single repack out there and at first they work fine, but after creating a Sim and placing it in my world and then quitting the game it somehow messes up and when I try to start the game it shows a white screen and then it hits me with the TS4.exe has stopped working error... any idea whats causing this? Cause I sure as hell don't
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Sun 04 Jun 2017, 17:26
Hi there,
Have you tried moving your saves/mods folder out and run the game? Also, when it crashed, do you happen to see the log details?
Have you tried moving your saves/mods folder out and run the game? Also, when it crashed, do you happen to see the log details?
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Sun 04 Jun 2017, 20:49
Ageha wrote:Hi there,
Have you tried moving your saves/mods folder out and run the game? Also, when it crashed, do you happen to see the log details?
Good day!
Yes, I've tried that, but it didn't fix it. No I didn't see any details, the error message is as vague as the problem, it only tells me it stopped responding and not much else.
Also, the normal 32bit exe works fine although it's in russian and in a low resolution. It's just the 64bit exe that's refusing to start up.
My specs:
i5 6500
GTX 1060 6gb
the game is installed on a 120gb SSD
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Mon 05 Jun 2017, 15:24
Well your specs certainly isn't the problem and i've installed the game on my hard disk so i doubt it's actually your pc, unless of course your system is 32bit.Stubbs wrote:
Good day!
Yes, I've tried that, but it didn't fix it. No I didn't see any details, the error message is as vague as the problem, it only tells me it stopped responding and not much else.
Also, the normal 32bit exe works fine although it's in russian and in a low resolution. It's just the 64bit exe that's refusing to start up.
My specs:
i5 6500
GTX 1060 6gb
the game is installed on a 120gb SSD
For the 32bit, are you able to change the resolution in game? The language can be change either through registry first then RldOrigin.ini or straight to RldOrigin.ini. Do you have any lastCrash or lastException.txt in your Documents folder?
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Mon 05 Jun 2017, 22:08
Ageha wrote:Well your specs certainly isn't the problem and i've installed the game on my hard disk so i doubt it's actually your pc, unless of course your system is 32bit.Stubbs wrote:
Good day!
Yes, I've tried that, but it didn't fix it. No I didn't see any details, the error message is as vague as the problem, it only tells me it stopped responding and not much else.
Also, the normal 32bit exe works fine although it's in russian and in a low resolution. It's just the 64bit exe that's refusing to start up.
My specs:
i5 6500
GTX 1060 6gb
the game is installed on a 120gb SSD
For the 32bit, are you able to change the resolution in game? The language can be change either through registry first then RldOrigin.ini or straight to RldOrigin.ini. Do you have any lastCrash or lastException.txt in your Documents folder?
My system is 64 bit, and the 32bit exe basically is the game functioning all properly and I can play it normally. I'd still like it play the 64bit version tho so it can take advantage of extra ram.
I found a lastCrash file in the folder and this is inside it, I hope it has any meaning to you...
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x0
Origin Version: 9,12,2,60376
Modded: False
SystemInfo: Windows 10 10.0.15063 GPU: NVIDIA GeForce GTX 1060 6GB nvldumdx.dll 22.21.13.8205, GUID: D7B71E3E-5F43-11CF-DF57-8E121BC2DB35
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Mon 05 Jun 2017, 22:35
I fixed it! Kind of. Turns out MSI Afterburner and Sims don't get along. I don't know if you know but Afterburner is a program you can use to monitor GPU usage, temperatures and all that stuff while playing games.
Somehow the program crashes The Sims 4 on startup. Everything works fine when I completely disable Afterburner. I hope they fix it sometime but hey at least I can play now.
Thanks for your help, hope you have a nice day!
Somehow the program crashes The Sims 4 on startup. Everything works fine when I completely disable Afterburner. I hope they fix it sometime but hey at least I can play now.
Thanks for your help, hope you have a nice day!
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Mon 05 Jun 2017, 22:40
Glad to hear the problem is finally sorted. And very happy that you can at long last play!
Guest- Guest
Re: The Sims 4 not responding [SOLVED]
by Guest Tue 06 Jun 2017, 14:41
Stubbs wrote:I fixed it! Kind of. Turns out MSI Afterburner and Sims don't get along. I don't know if you know but Afterburner is a program you can use to monitor GPU usage, temperatures and all that stuff while playing games.
Somehow the program crashes The Sims 4 on startup. Everything works fine when I completely disable Afterburner. I hope they fix it sometime but hey at least I can play now.
Thanks for your help, hope you have a nice day!
I see. Thanks for the heads up in case others have similar program installed as well. Happy Simming!
Cheers!
Problem solved; Topic closed.
Guest- Guest
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